Terms of Service

These Terms of Service govern access to and use of Alokite, including our website, software, APIs, integrations, onboarding flows, enrichment tools, campaign generation, sending workflows, inbox response handling, and related services.

By creating an account, connecting an integration, importing data, starting a trial, or using Alokite, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent. If you do not agree, do not use Alokite.

You must provide accurate account information and keep credentials secure. You are responsible for all activity under your account and for ensuring users you invite are authorized to use Alokite.

If you use Alokite for an organization, you represent that you have authority to bind that organization and to provide data, connect systems, and run outreach on its behalf.

You may not use Alokite for unlawful, deceptive, abusive, harassing, discriminatory, malicious, or high-risk activity. You may not use Alokite to send spam, phishing, malware, fraudulent offers, illegal content, or messages that violate provider rules or recipient rights.

You must honor unsubscribe, opt-out, suppression, and do-not-contact requests promptly. You may not bypass sending limits, rate limits, safety controls, account restrictions, or provider terms.

You are responsible for the lawfulness, accuracy, and permission basis for lead data, email content, targeting, campaign strategy, and follow-up actions.

Alokite provides tools for controlled outbound workflows, but you remain the sender and decision-maker for outreach. You are responsible for complying with laws and rules that apply to your campaigns, including CAN-SPAM, CASL, GDPR, UK GDPR, ePrivacy rules, CCPA/CPRA, industry-specific rules, and mailbox/provider policies.

Alokite may pause, throttle, reject, or disable campaigns, sends, accounts, integrations, or users if we believe activity creates legal, security, deliverability, abuse, or platform risk.

Alokite may generate emails, classifications, summaries, recommendations, enrichment data, and other AI-assisted output. AI output is not guaranteed to be accurate, complete, compliant, non-infringing, or suitable for any recipient or purpose.

You are responsible for reviewing, approving, editing, and using AI output. Do not rely on Alokite as legal, compliance, employment, financial, medical, or professional advice.

You retain ownership of data, files, leads, prompts, campaign instructions, and other content you submit to Alokite. You grant Alokite a limited license to host, process, transmit, display, generate, modify, and use that content as needed to provide, secure, maintain, and improve Alokite.

You represent that you have all rights and permissions needed to submit data to Alokite and to authorize Alokite to process it through connected services and subprocessors.

Alokite may connect to Google, Microsoft, HubSpot, Stripe, and other third-party services. You authorize Alokite to access, process, and transmit data through those services as necessary to provide the features you enable.

Third-party services are not controlled by Alokite and may change, suspend, or terminate functionality. Alokite is not responsible for third-party terms, outages, data practices, API limits, account actions, or policy enforcement.

Plan features, usage limits, pricing, trial terms, and entitlements are described in the product or pricing page and may change. Some features may require payment details before trial activation.

Paid subscriptions renew until canceled. You are responsible for taxes, fees, and payment information. Unless required by law or expressly stated otherwise, fees are non-refundable. If payment fails or a subscription is canceled, paused, downgraded, or expires, Alokite may limit or suspend paid features.

Some Alokite features may be labeled beta, experimental, preview, or early access. Beta features may be incomplete, unstable, changed, limited, or discontinued at any time.

We may modify, suspend, or discontinue any part of Alokite, including features, limits, plans, integrations, or documentation, subject to applicable law and any commitments in an active written agreement.

Alokite, the website, software, workflows, designs, documentation, logos, and related technology are owned by Alokite Labs LLC or its licensors. Except for rights expressly granted, no rights are transferred to you.

You may provide feedback, suggestions, or ideas. We may use feedback without restriction or compensation, provided we do not use your confidential customer data except as allowed by these Terms and our Privacy Policy.

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and will use it only for purposes related to Alokite unless disclosure is authorized or legally required.

You must not test, scan, or attack Alokite systems except through an authorized security program or written permission. You must promptly notify us of suspected unauthorized access involving your account.

Alokite is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Alokite Labs LLC disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, deliverability results, and uninterrupted operation.

We do not guarantee inbox placement, response rates, revenue outcomes, data accuracy, employment verification accuracy, integration availability, or that outreach will comply with laws in your circumstances.

To the maximum extent permitted by law, Alokite Labs LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, lost data, business interruption, or deliverability/account consequences.

To the maximum extent permitted by law, Alokite Labs LLC’s total liability for all claims relating to Alokite will not exceed the amounts you paid to Alokite for the service giving rise to the claim during the three months before the event giving rise to liability, or $100 if you paid nothing.

You will defend, indemnify, and hold harmless Alokite Labs LLC from claims, damages, liabilities, costs, and expenses arising from your data, campaigns, outreach, use of Alokite, violation of these Terms, violation of law, or violation of third-party rights or platform policies.

You may stop using Alokite at any time. We may suspend or terminate access if you violate these Terms, create risk, fail to pay, or use Alokite in a way that may harm recipients, providers, third parties, other users, or Alokite.

Sections intended to survive termination, including payment obligations, acceptable use consequences, intellectual property, disclaimers, limitations of liability, indemnity, and dispute provisions, will survive.

These Terms are governed by the laws of Utah, excluding conflict-of-law rules. Courts located in Utah will have exclusive jurisdiction and venue for disputes unless applicable law requires otherwise.

Before filing a claim, each party agrees to try to resolve disputes informally by providing written notice and allowing a reasonable opportunity to respond.

Questions about these Terms may be sent to paul@jaive.co.